Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
There is a 250 item limit per consignor ID. There are no individual limits on infant or maternity clothing. Please select your BEST 250 items! IF you have more than 250 quality items, you are welcome to register for another consignor ID. Our Consignor Participation Fee is $12.00.
Option 1 - Let us print them for you free of charge. You'll pick them up and label your items at the store on one of the Drop Off Days.
Option 2 - Let us print them for you free of charge. You'll pick them up at one of our Early Barcode Label Pickup Days and label your items at home. Then bring your already labeled items on Check In Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items.
Option 3 - Print your barcode labels at home using a COLOR PRINTER. Follow the directions CAREFULLY that appear after you enter your items. Label your items at home. Bring your labeled items on Drop Off Days. We will check your items at Consignor Drop Off and if they are in numerical order and all accounted for, we will then guarantee your items.
Option 4 - Let us mail your barcodes to you. We will print your barcodes for free and you only pay $4 for shipping for all Consignor Numbers requested at the same time.
Request labels or sign up for Early Barcode pick up under the Consign Tab > Consignor links or here Mailed Barcodes
Using your Consignor Pass, you may bring any one guest with you. Children will be counted as a guest. You may also give your guest passes to your friends!
We strongly suggest that you NOT bring your children to the Pre-Sale. Just bring a tape measure and their measurements and enjoy a mom's night. Children are welcome on our public sale days!
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
Place them in a ziploc bag and attach the string tag to the inside of the bag using a small piece of tape along the top of the tag. Seal the bag with packing tape. Write your consignor number and price on the bag. It is also a good idea to include '1 of 2' and '2 of 2' for items with multiple pieces. See the videos under our Merchandise Prep page for examples! How to prep your items
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Attach the tag to the inside of the bag using a small piece of tape along the top of the tag. Close and seal the bag with clear packing tape. See the videos under our Merchandise Prep page for examples!
We have shopping bags and a limited number of carts, but we suggest you bring a laundry basket or wagon to use while shopping in the store. Strollers will need to be tagged at the door.
Wrinkled clothes do not sell! We will likely send them home to you if they are extremely wrinkled. Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the more likely they are to sell!
Yes, you may enter additional batches.
We are not able to accept ANY clothing that has odor of any kind. When it is hung on the rack with other clothes, the odor spreads. We must be sensitive to children and families with allergies and we absolutely cannot sell any items with smoke odor, pet odor, or any other kind of odor. Clothing with pet hair is also not acceptable.
We have many affordable options including Website Presence, Logos on our Print Material, Mentions in our Email Blasts. We can design a package best suited for the size and budget of your business or organization. Please contact ashleychisolm@rhealana.com
